By the end of 2020 most if not all Malaysian schools will be rich in technologies. I am not sure if every Malaysian home or child will have a computer and access to the Internet but it is likely that most urban homes and urban schools will have these facilities. Having the technology is one thing, but making it works for the enrichment of the teaching and learning environment is another. In Chapter 13 pages 342-348 Dr. Poole draws our attention to ten critical factors that can ensure successful integration of technology in the school or classroom. These are:

1. Leadership must provide active and committed support - technology programmes can only succeed if the State Departments of Education and the school administration are behind them fully.
2. Selling is better than telling-everyone needs to buy in to the change that technology brings. Forcing the use of technology on teachers is counterproductive; inducting them and influencing them on the benefits and sharing with them the weaknesses are more productive.
3. Invest in, and train, a core of teacher-technologists - training, training and more training are essential if teachers are going to be confident in using these new tools.
4. Recognise that technological change is fast-keeping up-to-date is challenging and essential. Again, investing time in continuous professional updating at the school level is required.
5. All teachers must receive on-going training.
6. All teachers must receive technical support-ideally on-site and on demand - how often have you experienced breakdowns of appliances, connections and hacking? Having handy, competent technicians to trouble shoot is necessary to ensure success.
7. Use it or lose it. Teachers must plan on integrating technologies in order to maintain currency and fluency in its application.
8. Parents and students must be actively involved in the evolutionary process.
9. There must be planned and systematic financial investment in technology integrated teaching and learning.
10. Recognise that technology is for all and that it involves all in the process of life-long learning.

The above list of ten critical factors mostly addresses administrators. But technologies are tools. Just like any other tool for it to work to its maximum potential those using the tool must be committed and competent. Effective classroom management strategies for technology require teachers to undertake the following:

1. Provide students with clear guidelines on school policies and procedures in working with technology in the classroom.
2. Teachers need to "establish norms for student behaviour when using equipment to complete an assignment. It helps to anticipate possible snafus and decide how they will be handled". Every teacher should notice a problem before it escalates.
3. It is a clever strategy to rehearse the computer lesson plan before going to class. This would help a teacher think ahead and calculate how long the lesson will take, what skills students will need before the lesson, and foresee problems.
4. Teachers should plan effective learning activities and easy to follow instructions to help students gain the most out of their computer work.
5. Teachers must develop good communication skills to keep all stakeholders (students, administrators, parents) informed of developments and progress and share with them ideas and proposed classroom activities leading to successful learning experiences with technology and classroom management.